Meet the CarePatrol Corporate Team
Becky Bongiovanni, CSA
As the brand president, Becky Bongiovanni oversees the strategic growth of CarePatrol Franchise Systems. She is passionate about helping franchisees run a profitable-purpose-driven business. She co-founded CarePatrol in 2009 and was the chief operating officer in 2011.
Under her leadership, CarePatrol has grown to over 150 locations across 33 states. Becky, a Certified Senior Advisor® (CSA), has been in the assisted-living placement industry since 2003. She has also served as the treasurer of the National Post-Acute Care Continuum from 2016-2018.
Colleen Sieber
Colleen has over 20 years of experience in franchising, having specialized in business growth through thorough data analysis. As CarePatrol’s Director of Operations, Colleen leads our franchisee support team, wherein she assists our team members and our franchisees in diagnosing barriers that affect performance and then helps develop business plans to maximize improvement.
In addition, Colleen ensures franchisee compliance with all brand standards and develops corrective action plans, where needed, in support of and in service to our franchisees. Colleen is also a veteran who has served four years supporting our country as a member of the U.S. military.
Nancy Everson
Nancy Everson joins the team with 20 years of experience in Multi-unit Business Operations, Training & Development, and Franchise Business Coaching. With a high focus on struggling business owners, she has strategized with them and supported their ever-changing needs. Early on in her career, she became licensed as a CNA and worked in a direct care capacity for a skilled nursing facility. Over the last several years, Nancy has advocated for family members who need a high standard of care and has seen the need for more passionate individuals looking out for our communities’ older adults.
In past roles, Nancy has worked as a corporate trainer for many years, delivering and designing instructional content rolled out on a national level. Nancy has headed up several projects within her previous organization to create profitability within franchise locations as well as increase operational efficiency among her fellow FBCs. Nancy lives in Ortonville, MI, with her family. When she is not working, she enjoys going up north and partaking in outdoor fun on her 20-acre property with her husband, two children, and two dogs.
Parker Knapp
Parker Knapp comes to CarePatrol from owning a highly successful Tutor Doctor franchise for more than eight years in Katy, Texas. Parker is experienced in consultation sales, marketing and public relations, and coaching. She is passionate about CarePatrol’s mission of finding safe living situations for seniors, as the CarePatrol option didn’t exist when her own parents and grandparents needed help and passed away.
She holds a B.A. degree in International Business and French from Converse College in S.C. Her additional past professional experience includes working in Public Relations and Corporate Communications for Michelin North America in Greenville, SC, and for Dye Van Mol & Lawrence Public Relations in Nashville, TN. When she’s not working, you will find Parker spending time with her family, volunteering in her local community, being involved in church, and following college football. She and Ken have two children, a high school senior and a college student at the University of Florida.
Emily Johnson
CarePatrol Franchising Advisor
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