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The History of Social Work and its role at CarePatrol

The American social work profession was established in the late 19th century to ensure that immigrants and other vulnerable people gained tools and skills to escape economic and social poverty.

The history of social work is long and deep. The stories of our profession are not that of just social workers, but the communities they serve, the lives they changed and the policies they drove. Our history, our stories are that of civil rights activists, social justice warriors, human rights champions, family advocates, suffragists and community leaders.

I have worked with the senior citizen population for 38 years. Prior to my real life work career, I was fortunate to travel to England through college for my internship. What an amazing experience. I supported an area of the city. No specialty..seniors, children, housing..you name it, the variety was exciting. Upon returning to the USA, I gravitated to senior citizens as I graduated from college.

What an amazing journey it has been and continues to be. From skilled nursing to independent living in all different roles, it has been very impactful and I hope I have made a difference in people’s lives as they have in mine. The families and their family member are seeking some “senior living guidance” and it is nothing short of a blessing to be able to be on the journey with them. Meeting them, knowing them, knocking down walls on their behalf and for their benefit can include a number of emotions from stress to success and ultimately improved quality of life. It is a very rewarding feeling to assist them on their journey & every journey is different.

The characteristics of a social worker will vary, but social workers are sincere, empathetic and a never ending resource and support to the people they strive to help. Social workers need to initiate some tough conversations, mediate, support all and listen.

As a Senior Care Advisor working for CarePatrol, it is nothing but rewarding because I can assist seniors and their families when helping them find safer senior living. A difficult and personal decision for some, an exciting challenge and relief of household burdens to others.

CarePatrol is there for you. We are on the journey with you. There will be peaks and valleys, tough decisions, emotional and exciting changes happening all at once and we are there to help!

Kristen K. Marshall, BSW, CADDCT, CDP
Senior Care Advisor
CarePatrol Northeast Wisconsin