Testimonials from Our Verified Customers

CarePatrol of Chicagoland North

83 Reviews
Rated 10 Out of 10 By S.M. July 31, 2022
What did you like about your experience with CarePatrol?

Knowledgeable and Personable!

Rated 10 Out of 10 By N.L. July 9, 2023
What did you like about your experience with CarePatrol?

Eric Klein is extremely compassionate and professional! It was because of Eric’s help that our loved one is getting the help he needs.

Rated 10 Out of 10 By M.Z. June 4, 2022
What did you like about your experience with CarePatrol?

Eric really cares about the client’s best interest, and it shows at every step of the process.

Rated 10 Out of 10 By S.P. December 4, 2022
What did you like about your experience with CarePatrol?

I owe everything to Eric! He is an amazing man! He listened, asked the right questions, and ultimately found the perfect location/facility for my son! I would recommend him in a second! He is a miracle worker! He follows through, he talked to everyone, and reassured us through our whole process and really made my family feel very comfortable with the choice!
Thank you Eric, CarePatrol for everything!!!

Rated 10 Out of 10 By I.F. March 11, 2024
What did you like about your experience with CarePatrol?

We appreciate all of your help, but we don’t want to be a public review. We’ve already privately shared your name!

Rated 10 Out of 10 By M.S. July 31, 2022
What did you like about your experience with CarePatrol?

I literally do not know how we would’ve started or where without Eric Klein’s advice, info, and guidance. He put us in touch with and on the path of a wonderful place (and there aren’t many), and he steered us away from less desirable places. He also explained the truly awful system that is Medicare and Medicaid. Everything he told us corresponded with what we learned from the place that we found for my mom. Again, without contacting Eric at Care Patrol as a starting point, I’d have had no clue what to do.

Rated 10 Out of 10 By H.J.L. June 10, 2023
What did you like about your experience with CarePatrol?

Eric made our journey very easy and we learned things we never would have alone.

With his help ewe found our future home and we believe it will be a great future.

Rated 10 Out of 10 By S.M. May 10, 2022
What did you like about your experience with CarePatrol?

Eric was absolutely incredible! He made what would have otherwise been a daunting and intimidating process relatively painless. Caring for an aging parent and helping them navigate these big life decisions is no easy task. Eric really approached our situation with understanding, compassion and most importantly patience. He is very knowledgeable and helped us narrow down our options quickly. He was responsive and made us feel like we were armed with all the critical information to move forward. Not sure our experience would have been the same without Eric and CarePatrol. Thank you so much for valuing this phase of one’s life!

Rated 10 Out of 10 By J.S.S. December 4, 2022
What did you like about your experience with CarePatrol?

Very informed and attentive.

Rated 10 Out of 10 By K.R. January 4, 2024
What did you like about your experience with CarePatrol?

Eric from Care Patrol was extremely helpful and informative during a stressful time for our family.
I was recommended to him by a friend, and I would in turn not hesitate to recommend him to others. His help made finding an assisted living facility for my father much easier and informative.

Rated 10 Out of 10 By B.S. July 30, 2022
What did you like about your experience with CarePatrol?

Emotionally difficult parents to deal with. Our contact Eric was incredibly adept and made them feel confident and help them through the right solution.

Rated 10 Out of 10 By J.M. June 4, 2023
What did you like about your experience with CarePatrol?

Eric provided great service to my family. His advice was invaluable.

Rated 10 Out of 10 By A.R.K. December 2, 2022
What did you like about your experience with CarePatrol?

Attentive, great listener, had our interests at heart. Excellent follow up.

Rated 10 Out of 10 By S.C.N. October 13, 2023
What did you like about your experience with CarePatrol?

Good advice great service

Rated 10 Out of 10 By R.B. July 17, 2022
What did you like about your experience with CarePatrol?

Prompt service.

Rated 10 Out of 10 By A.W. April 7, 2023
What did you like about your experience with CarePatrol?

Eric Klein was a godsend for our family. We’d have been lost without him while navigating a life changing medical emergency my father experienced and the resulting search for care/living. Eric is knowledgeable, compassionate, frank, and resourceful. I would recommend him to anyone and everyone navigating the complexity of senior living and care needs. We can’t thank Eric enough for all the support he provided to my parents and our extended family.

Rated 10 Out of 10 By G.K. November 4, 2022
What did you like about your experience with CarePatrol?

Eric Klein was amazing to work with!

Rated 10 Out of 10 By M.S. September 9, 2023
What did you like about your experience with CarePatrol?

We are so grateful for Ruthie and Eric’s expertise. They expertly helped us navigate the best care path for several family members. I would absolutely recommend their services.

Rated 10 Out of 10 By N.K. July 10, 2022
What did you like about your experience with CarePatrol?

Eric was AMAZING, COMPASSIONIATE, he made this whole process so much easier….

Rated 10 Out of 10 By J.S. March 6, 2023
What did you like about your experience with CarePatrol?

Eric was so helpful, resourceful, empathetic, accommodating and really helped us through the process so much of finding a facility for my father! I would highly recommend him to anyone!

Rated 10 Out of 10 By B.W. November 2, 2022
What did you like about your experience with CarePatrol?

Eric was very knowledgeable about assisted living locations and asked the right questions to help find the right fit for our Mom.

Rated 10 Out of 10 By R.Z. September 3, 2023
What did you like about your experience with CarePatrol?

Eric Klein took the time to understand our needs both personal and financial. He was very diligent, responsive and facilitated our finding a great home for our mother. Thank you, Eric.

Rated 10 Out of 10 By J. July 3, 2022
What did you like about your experience with CarePatrol?

Eric was terrific!!!
He was so knowledgable, available and followed through.

Rated 10 Out of 10 By G.L. February 27, 2023
What did you like about your experience with CarePatrol?

Eric Klein from CarePatrol was integral to our placement experience for mom. Finding a place for your parent with Alzheimer’s to live is fraught with anxiety and burden and Eric helped cut out so many facilities that wouldn’t have met mom’s needs without us having to do any of the leg work. He narrowed down the appropriate facilities and toured them with us. He walked the line of being objective, but also 100% on our side. We had mom living in her new apartment within 2 months of meeting Eric. He was the push we needed to get through the arduous process for mom’s safety and wellbeing and our peace of mind.

Rated 10 Out of 10 By K.M. November 2, 2022
What did you like about your experience with CarePatrol?

The personalized assistance

Rated 10 Out of 10 By A.N. September 2, 2023
What did you like about your experience with CarePatrol?

Amazing sensitivity to the family. Knowledge of the facilities in the area was solid. Finding the best fit for my mom was the top priority for him.

Rated 10 Out of 10 By D. July 2, 2022
What did you like about your experience with CarePatrol?

We have a wonderful consultant and he is extremely available and knowledgeable. He’s very easy to work with and be around.

Rated 10 Out of 10 By L.A. February 25, 2023
What did you like about your experience with CarePatrol?

Eric Klein was a lifesaver for our family. Still can’t believe how quickly everything came together and how easy he made everything happen. If only the banks we go ad to deal with were able to take care of us like Eric did. Anyone with elders who need to find housing should call Care Patrol!

Rated 10 Out of 10 By P.P. October 8, 2022
What did you like about your experience with CarePatrol?

Eric was great at guiding my family through the process of finding the right place for our parents who required different levels of care but wanted to live together.

Rated 10 Out of 10 By B.C. August 17, 2023
What did you like about your experience with CarePatrol?

Eric is always extremely helpful on all levels. From quality of care to helping us ask the right questions to making sure we bring all the right items. We have worked with Eric for many years for many transitions and he is always a pleasure to work with. We know we are in good hands and will end up receiving the right care.

Rated 10 Out of 10 By J.B. June 27, 2022
What did you like about your experience with CarePatrol?

Eric is beyond amazing. This has been the toughest experience of my life and has put an incredible amount of strain on our family. Eric stepped in and immediately took over key parts of the process and has done immeasurable amount of work behind the scenes to ensure a smooth transition. He is always available and is so easy to work with. Incredible

Rated 10 Out of 10 By M.C. February 19, 2023
What did you like about your experience with CarePatrol?

Eric is the absolute best. He was so knowledgeable and so helpful, I cannot begin to express how grateful we were to have his assistance when relocating our mother to an assisted living community.

Rated 10 Out of 10 By N.N.D. October 7, 2022
What did you like about your experience with CarePatrol?

Eric Klein is very helpful and knowledgable about all programs in the area.

Rated 10 Out of 10 By H.C. August 10, 2023
What did you like about your experience with CarePatrol?

First, they calmed us down and came up with a plan to execute. They were very communicative about our options and needs! They are the best!

Rated 10 Out of 10 By L.B. June 26, 2022
What did you like about your experience with CarePatrol?

Eric has been amazing. Has been so supportive and helpful to me and my family. Always responds quickly. Have been working with him for over a year and we finally took the steps in the last month to help my mom into a memory care facility. Such a great service and support system during such a difficult family experience.

Rated 10 Out of 10 By K. February 10, 2023
What did you like about your experience with CarePatrol?

Working with Eric Klein

Rated 10 Out of 10 By B. September 3, 2022
What did you like about your experience with CarePatrol?

They got it down. Asked the right questions, Showed us the right places and made it easy and fast

Rated 10 Out of 10 By A.R. July 16, 2023
What did you like about your experience with CarePatrol?

Eric Klein is a wealth of knowledge when it comes to Senior Living communities and is exceptional at finding the right fit based on your loved one’s needs. He has helped me personally twice now and has given the most appropriate recommendations. He also works with the facilities to make sure everything is cared for before a move takes place. I’ve recommended him at least a dozen times since I first worked with him and everyone has been beyond thrilled with his knowledge and expertise.

Rated 10 Out of 10 By F.B. June 26, 2022
What did you like about your experience with CarePatrol?

Eric helped to narrow down the long list of care options to two locations. He set up times for us to see both. He was also very supportive during the process.

Rated 10 Out of 10 By J.P.W. December 9, 2022
What did you like about your experience with CarePatrol?

Eric worked with us as we looked to move my mother (95) from independent living to assisted living. After our first meeting he had a great sense of who mom was and what she would need. He helped us narrow down our choices and in a short time we made our ‘educated choice’ and mom is now getting the extra help she needs in her new residence.

Eric and CarePatrol have my highest recommendation.

Rated 10 Out of 10 By M. August 7, 2022
What did you like about your experience with CarePatrol?

Eric was helpful, consistent, patient and professional. He was responsive to the questions we had regarding finding an independent living situation for our 92-year-old Mom. He assisted in all phases of this transition. Very grateful for all the guidance he provided.

Rated 10 Out of 10 By K.R. July 10, 2023
What did you like about your experience with CarePatrol?

Eric is knowledgeable and a great resource when making important senior living decisions for a parent with care needs. He joined us on community tours and helped us ask the important questions. It was great to have an advocate working for my family during a life changing time.

Rated 10 Out of 10 By B.T. June 21, 2022
What did you like about your experience with CarePatrol?

Eric Klein was my facilitator and mentor. He was professional and knowledgeable and a good listener. He immediately understood both the needs and concerns that I had in finding the appropriate facility for my husband. He also helped me navigate the financial questions I had. At each step along this journey, Eric was available either be phone or in person. I am so very appreciative of his care and concern. I’d refer him to anyone who is in a place of need that I was.

Rated 10 Out of 10 By E.A. December 9, 2022
What did you like about your experience with CarePatrol?

Eric Klein was amazing to work with! He quickly mobilized to help us find an ALF for my mom on short notice. He worked closely with us to understand my mom’s needs and then sent us a short list of properties which most closely matched the criteria. He provided great advice and guidance and we were able to tour and select a facility within a week! We could not have done this without his support. Thank you, Eric! Julie, Erin & Ayleen