Care Patrol has not yet done much so far. Next week I will see the plans for furniture placement in my new home.

CarePatrol was very professional and efficient in finding a home for my family member. I would give them my highest recommendation.

So glad I heard about CarePatrol! It’s like having a real estate agent, but for senior living. It’s so hard navigating all of the different places on your own. They guide you every step of the way. CarePatrol REALLY LISTENS TO YOUR NEEDS! Which is hard to find. I can’t say enough good things about CarePatrol. 10 out of 10!

How helpful the case worker was

Care Patrol was very helpful, they took the time to thoroughly check out facilities before making recommendation. They set up the virtual tours, answered questions and made recommendations. It make my position of responsibility easier to manage.

I appreciated the expediency and efficiency with which our navigator, Linda Kurlander,worked.

Linda was great to work with. She was very attentive to our needs and always had a quick response for us when we had questions.

Care patrol worked very hard to find placement for my family member within her budget. The team was there for us every step of the way.

Our CarePatrol representative, Laura Wagner Thibodeaux was a lifesaver. She went above and beyond helping us navigate the murky waters of elder care and secured us optimal placement during an incredibly difficult time. She was also essentially a therapist listing to me vent my frustrations and I am incredibly grateful for that. I can’t recommend them enough if you ever find yourself in need of such an organization. Good luck.

The representative we met has an extensive background in serving the needs of those who require assisted living. We felt comfortable and confident throughout the quest.

Care Patrol’s overall experience, concern, expertise and guidance.

Our contact, Tanya, helped us every step of the way. First, she really listened to understand what the needs would be for our father. She provided a comprehensive overview of options and arranged meetings with the facilities. All along the way, she answered questions, offered guidance and insight. As our plans changed for our father due to his condition changing, Tanya was right there with us and dad has landed in a great place. Tanya also continues to help by lending expertise on insurance issues and is just a fantastic resource!

Myra T. was instrumental in finding an assisted living facility for my mother. Her patience and understanding helped our family navigate a difficult task and major life change that effected everyone in our family. My mother is currently at a facility close to her home and within our budget. We could have never done this without Myra. Thank you so very much.

I can’t thank CarePatrol enough. They were extremely helpful in placing my mother with an assisted living home. Before CarePatrol I was cueless and had no idea where to start.

I was very happy with all the support and help Paula gave to our family. I know she put a lot of hard time into finding a placement for Henry. Thank you, Paula for all you did for us. I would recommend your organization to anyone. I would still like to meet in person to put a voice with a face and say thank you.

Excellent service and communication.

This was my first rodeo and finding a place the first time was daunting, CP helped narrow down facilities from which to choose, gave me the information I needed, and arranged the site visits. Laura and Linda were knowledgeable and friendly and their support was a big help. Not only would I recommend CP to friends, I already have.

Everyone was very helpful.

I appreciated your expertise and help in finding a suitable place for my husband who has dementia and has required placement in a facility. Kris Martinson visited the facilities with me and was a great help in deciding where my husband should reside in the future

Debbie Hill was fantastic to work with. She was responsive, helpful and really worked hard for me.

They were so knowledgeable, understanding and helpful!

Paula and Linda were very helpful and proactive in helping my family navigate the next steps for my dad discharging from Levindale. They took notes at the ALF tour and communicated with the hospital social worker to reduce the burden on us during a tumultuous time.

The help that Carepatrol provided was wonderful.

Knowledgeable and supportive
Able to work around my schedule

The CarePatrol team has been nothing short of amazing. I have already mentioned them to others on several occasions. They are knowledgeable, professional and highly responsive. Such a needed service for families.

Our experience with CarePatrol was extremely helpful and successfully facilitated a perfect placement for my mom. The team pinpointed 4 ALF’s that would match my mother’s mental, medical and physical needs with ease and great support.

Linda was very thorough and responsive.

The personal touch. Your organization went beyond what normally would be expected. You found me a wonderful place to move into that I could afford and did it all in a very limited time span. I am forever in your debt. You interviewed me to see what my requirements were, did excellent research and even after placement you still reached out to me. God bless you all.

The women we worked with were compassionate, kind and Informed.

Care Patrol helped me find a place for my mom when she was discharged from the hospital that met her needs. I was thrilled with the place and I rest easier knowing it was vetted and screened ahead of time. They also did an outstanding job of communicating with me throughout the process.

The staff was very nice, friendly and knowledgeable..

The team was exceptional to work with, very professional and knowledgeable. They were very quick to respond and a pleasure to work with!

On point and thorough

Over the top caring and attention to details of the needs of our loved one! Thanks!

Working with Tanya was great. She was very helpful in every aspect – she knew her product so well – I would reccommend her to anyone

Tonya was very caring and listened to help find a place for my younger sister on such a short notice. She was helpful throughout the entire process.

Very professional and very effective. Oh thank you.

CarePatrol asked many questions so that they could understand my situation. Then they were able to suggest several places to visit. Since I could not visit them in person, they arranged a virtual tour. I could not have found a facility for my mother without the help of CarePatrol

Excellent experience. Supportive and caring.

CarePatrol is extremely knowledgeable and unbias in the presentation of options. They are professional while understanding the difficulties of the situation

From the moment I spoke with Tanya on the phone on August 5th, 2022, I finally felt like someone was in my corner. The doctors were able to give medical treatment and friends offered suggestions, but I needed someone to help me navigate this Alzheimer’s journey. Linda set up tours that were appropriate for what Mom needed and went with me to advocate for us. She championed the swift move into the facility by checking in everyday and answered questions whenever they arose. She and Tanya made sure all the paperwork was filled out by the doctor and all the medical evaluations were done quickly. I always felt like they were just a phone call away which is something I had not had with other agencies. They listened to my story and knew how to get the job done. What a great team of caring people. The name truly fits.

Laura was absolutely fantastic. She was always in contact with me and she worked very hard to find mom a quick placement that was perfect for her.

I had a short window to find a place for a love one. CarePatrol step in and told us not to worry. They communicated with me on a consistent basis.Diligently finding the perfect home for us within our budget range.The professionalism of CarePatrol was a warm feeling of relief. The new home for my love one is Nadia’s Assistant Living. The love and care in this home is so unexplainable that it brought tears to my eyes. I visit often and repeatedly thank them because I’m just so grateful 🙏 Thank you sooooo much CarePatrol ❤️

Knowledgeable about industry. Great insight for my sisters present & future living needs.
Thank you.

I can’t say enough good things about CarePatrol of Baltimore! They were available anytime I needed them to talk about our situation. Lots of great advice, patience and expertise working with seniors. With their help, I was able to move my 96 year old father from a horrible situation to wonderful experience for him. I would never have been able to cut through all the red tape and put together all the pieces of the puzzle without their quick ability to navigate the system.

Paula was very quick to respond to my request for assistance on a late Monday evening. The next day she called me to understand my situation and needs. She quickly setup tours with facilities near my area of interest. Linda met me and accompanied me on the tours to help with any questions I may not think of and provide guidance on my thoughts. They helped me decide on my mom’s next care home and facilitated the initiation of my mom’s assessment. Paula was also super helpful navigating the void of feedback on care notes from the rehab my mom was in at the time. I would definitely recommend them to anyone looking for help with out of home care for their loved ones.

When you are in a desperate situation, as I was, Paula and Linda were right on top of things and got everything arranged and coordinated. They were the perfect, most helpful liaisons in finding the right facility. Having someone who is familiar with the different facilities and the employees who work there, just makes everything so much easier than having to do it yourself.

I like that the placement advisor went with you to visit the Assistant Living homes and she could ask questions that you may think of. Very caring and tries to find the right fit for your love one.

My mother seems comfaortable there. Its been a few days.

Linda was great, pleasant easy going and accomodating.

In such a tough season of trying to ensure the safety of my loved one, I found care patrol to live up to their name of being caring and professional. Both Linda and Laura were super responsive to our needs and phone calls from day 1. They truly guided us through the process of moving my loved one from one facility to another. I felt completely supported. What I found to be most impressive is that they worked tirelessly within a short time frame and their recommendations exceeded my expectations.

They were very responding and patient. Linda and Laura really care a lot about their clients.

Very helpful

Care Patrol’s service helped us in placing our mom in an assisted living facility that best suited her. Without their guidance, recommendations and support, we know we would still be struggling on where to place mom. Knowing Care Patrol will still be there for us in the future when needed is very comforting to us. During this difficult time for our family, Care Patrol made this unfortunate circumstance a much smoother transition for all involved. We can’t thank them enough for their outstanding assistance, service and care.

I can’t say enough about how helpful Linda Kurlander was in helping us find the perfect for my aunt, Rose Cook. Linda is kind, patient, resourceful, and honest. All the while maintaining her professionalism. CarePatrol and the caregiving community could use 10 more like Linda. Thank you very for assigning her to our case.

V. Gunn

We liked the service provided to us from the agent who worked with us in helping to find a place
for my sister.She was terrific and made sure we were making the best choices.in choosing an
excellent Assisted Living facility.Thank you for your service.

Tanya and the CarePatrol team were fantastic to work with. They helped me find a great assisted living facility for my aunt. I live 15 hours away, so it was critical that I have someone near my aunt I could rely on. Even when we experienced an unexpected delay due to a health issue with my aunt, Tanya provided additional assistance in making sure all the paperwork was taken care of and the move-in date secured.

My experience with Care Patrol was top- notch. Kris and Paula are both caring, knowledgeable and efficient. They speedily found a perfect spot for my family member. Thanks Care Patrol:)

Very knowledgeable and caring people. Guided us all the way through the process of finding a place for our mom.

The CarePatrol team were extremely helpful and well informed. They made it possible for me to place my Aunt in an appropriate, affordable and nice Assisted Living Facility in a good location. They spent time talking with me to understand the situation, and were able to mobilize quickly as our window was very tight as my aunt was leaving rehab and could not return home to live by herself. It was clear that they knew the various facilities and staff and had vetted them. Paula Sotir shared not just the positives but also the realities I needed to consider. And Linda Kurlander was so helpful as she accompanied me on the site tours. Both had many years working in the industry. There were no out of pocket fees as well. I appreciate their attention, help and guidance. Thank you!

Very responsive, very professional, very knowledgeable and helpful

Laura found the most excellent place for my aunt. They are kind and loving and it would not have been on my radar at all. I greatly appreciate all the time energy and she put into helping us, very kind.

Professional, thorough and caring services for the family and the patient. CarePatrol staff really cares about their clients.

Linda and Tanya were so prompt and efficient and professional. I received a phone call from them within an hour of contacting Care Patrol. They were so compassionate and helped our family to look at Memory Care Communities and made all the arrangements and handled the necessary paperwork for my husband to move into a Community within 2 weeks of our first visit. They were willing and available to help with whatever we needed. I would definitely recommend Care Patrol.

So helpful and caring. Felt supported and understood during the whole process which took only 24 hrs to secure a beautiful assisted living place for my relative. Highly recommend this team of dedicated women.
RR

Laura and Kris were very knowledgeable of the caretaker industry and showed great empathy in interacting with the family.

The two individuals that I worked with were very kind, courteous, and compassionate!

CarePatrol is a miracle worker for those struggling to navigate the nightmarish world of senior care. Deciding to place a family member outside the home is heart-wrenching, and we wanted to find a place that would feel safe and welcoming for Mom and for us. We were lost, and CarePatrol didn’t just guide us. They were there every step of the way with knowledge, advice, and care.

Care Patrol was very helpful in locating the assisted living that best fit mom’s needs. They were kind, understanding and helpful in the process.

I cannot fully express how positive an impact CarePatrol had on me during the truly arduous and time-sensitive search for an assisted living site. Their attention to my needs and their work matching referrals to those needs were extraordinary. And successful. So much so that the social worker at the hospital was amazed that I had a placement for my dying relative so quickly: “A placement within two days? Wow”!

These last 2 1/2 weeks have been extremely stressful. But CarePatrol, specifically Linda Kurlander and Tanya Gillis, made this complex activity not only manageable, but also the end-of-life placement possible. I will be eternally grateful to them for their care, concern, competence, and compassion. Thank you for everything.

Diane Hutchins

When working with Paula, you are working with the owner of the company. Paula is fantastic! I had a difficult situation, and a lot of people were telling me check out this place and that place. I lived out of state, and my mother and her 25+ year significant other needed care as they were both suffering from dementia – I didn’t have the time or resources to set up a dozen different appointments on short notice to look at a dozen different places ina right period of time. In our case, my mom and her SO are both legally “single”, but for their emotional well-being it was very important we keep them together. Paula was able to quickly cut through the confusion, and give me, and his daughter’s, the clear, concise, and practical advice and guidance we needed. Her staff is fantastic too. I literally cannot think of any constructive criticism for how she can improve their service. I wholeheartedly recommend and endorse Paula and her team at CarePatrol Baltimore.

Sincerely,
David Goldman
76O – 31O – 252l

They helped find care for mom in a very short amount of time. They were a pleasure to work with,

They found great options for my mom, handled all the communication and made sure the transition went smoothly.

Paula Sotir & Linda Kurlander have been with me through the complete process of moving my parents from independent to assisted living. They have always been there to answer any questions I had and to provide valublae guidance along the way. I would not hesitate to recommend CarePatrol of Baltimore to anyone needing assistance in moving their loved ones to a facility that will best suite their needs.

Care Patrol’s help was essential in finding a good match for my dad’s placement in assisted living. This is a process that would be very difficult to navigate without expert help, and the Care Patrol folks were very kind and professional along the way.

Linda and Paula were so helpful and friendly

Debbie was great helping my family find the perfect place for our father. There was a lot going on trying to get my father out of a rehab facility and into assisted living, Debbie handled everything and made the process very easy. Thank you Debbie and Care Patrol!

Friendly, experienced, capable reps led me to visit a few good assisted living communities. Though under the gun to make a move quickly, Nevertheless, through CP’s efforts and support, I was in a position to make a good choice, balancing amenities and price. Preparation for the move and the move itself proceeded without a major hitch. So far, so good, though it’s mostly first impressions at this early stage.

I appreciated that Kris Martinson found us a good place for my brother-in-law but she also went with us to appointment. She helped us negotiate a better rate for my relative then we could have done ourselves. Definitely would recommend the service.

Their people showed real concern and were very helpful in working out the best possible outcome.

Kindness and knowledge of Linda and Debbie is impeccable! Very capable hands!

They gave me a choice of several places and found College Manor for my husband which has been offering very good care.

Their response to my call, understanding my needs. Very helpful in finding a place that fit my moms’ needs.

The two main CarePatrol employee that I worked with were exceptional. Linda and Rhonda went out of their way to help with every aspect of finding a place for my dad and getting him settled. They responded to every call and text quickly and expertly, even when it was well past business hours. I couldn’t have found a great place at the price they were able to get. They made a difficult time in my life much more manageable.

They listened to the issues and provided excellent possibilities for solving the problem.

Really appreciated how CarePatrol worked to help find a place for mom. They asked good questions, listened to the answers, and helped with the process and the paperwork for the move. Highly recommended!

Consistency and knowledge
Care and understanding

Care Patrol did virtually everthing related to relocating me to a new home. They discussed my options, coordinated the purchase and the move. Care Patrol found a realtor to sell my house and provided resources for making repairs and improvements to maximize the value and sale of the house.

I highly recommend Care Patrol to seniors considering a move. Care Patrol made the process far less stressful than doing everything on my own.

We would not have been able to navigate through this process without the support of our team at CarePatrol, Debbie and Linda! They were kind, compassionate and knowledgeable. Debbie was quick to strongly advocate on our behalf to move things along, and her extra support very much appreciated!!

Both Laura and Linda were awesome to deal with. They listened carefully to what was needed for my mother and quickly found a wonderful Assisted Living facility that was perfect for her.

They were kind and thorough.

Care Patrol was a God-Sent when me and my family needed to find a place for my aunt when she could no longer take care of herself. They jumped in immediately to identify our particular needs and proceeded to identify facilities that spoke to our needs and most importantly our purse. A particular supportive measure performed was to sit in with the family on a zoom meeting to provide guidance and information on a weekend day. Truly appreciated. CarePatrol made the site visits with us and continued to ask questions to assess if our needs were being met. They were supportive by helping to do some of the necessary paperwork and by speaking directly to the facility management. Through all of this they were friendly and made you feel comfortable in this process. Yes I would recommend CarePatrol without hesitation.

Linda was very helpful and followed up to make sure everything was okay.

Caring staff. Paula was fantastic!

Well I liked the way CP reacted so quickly to my needs for my Mom. Linda was very supportive and demonstrated excellent customer service from the first time she contacted me. She provided and arranged for the visits, tours and meetings with all the assisted living houses. Her expertise in this field gave me a great of confidence in providing me with all the available options that would meet my needs. She responded quickly to all my requests and provided good recommendations. Her timely follow-up was reassuring and comforting.

Caring and personal approach to our situation

I liked the fact that Rhonda attended to every concern right away. Her passion for her work is evident.

Great customer service and passion for helping families find care solutions for their loved ones.

My sister Karen Fulton was the main contact but Laura Thibodeaux was efficient, honest and very effective. I especially like your outline of the difference between AL and LTC facilities. Thank you!

Our advisor did an excellent job throughout the process. From initial admission into the hospital, to rehab and finally recommending several locations that would provide the best care that served all our needs. She continues to touch base and even go visit. Communication was consistent and honest which eased the stress on our family. I highly recommend CarePatrol of Baltimore if in search of finding a new home or care for loved ones.

Reaching out to CarePatrol for help when looking for an assisted living facility for my parents turned out to be the best decision I could have made. This was a three week period right before the holidays when both of my parents were hospitalized and unfortunately one passed away. It was a challenging time. Kris Martinson and Laura Thibodeaux of CarePatrol are two professionals who know the industry and have the ability and patience to help you navigate and understand your options. They are both efficient, responsive and organized. But what really stands out is their compassion and caring. Kris M and Laura T, thank you so much….Bill Boyce

I enjoy working with Linda she was very professionally she took her time with me and explain things that I did not know being that it’s my first time putting a loved one in assisted living she was very knowledgeable thank you very much Paula Scott

Linda was wonderful. I’m not sure what we would have done without her.

Addressed our need for an immediately placement of a loved one to a new facility. CarePatrol was able to locate a facility within our target price range with good care.

Linda and Laura were invaluable in helping us to narrow the search and make an appropriate care guided approach for our family member. She is nopw settling in nicely.

I liked the people who were envolved in finding my aunt a place to live in. They really listened to us when we described what we were looking for.

Thanks to CarePatrol’s expertise and understanding of Baltimore area senior residences, our family was able to make the best decisions for our mom’s care. Paula and Linda took time to understand our mom’s needs and help us explore different options and considerations. They supported us through a difficult, often overwhelming process each step of the way. Our family highly recommends CarePatrol and we are so appreciative of the important service they provide.

Prompt response for help. Knowledge about health care and facilities. Actually get to talk with a live person

My dad was diagnosed with a challenging disease in November of 2022. My family and I attempted to provide my dad with the proper support. However, we became to realize it was too much for our family and he needed to be in an environment that was skilled in supporting my dad’s needs. We reached out to several organizations and companies for support.

We were never able to find companies that actually heard our desire for our loved one.
When introduced to your team, I immediately felt the attentiveness. While I am sure you all engage with many families, my family was made to feel that we were of a priority, and you had a genuine desire to support us during this time.

My family and I are truly grateful for you all and would highly recommend to future families.

Prompt and dedicated and going above and beyond.

Paula was very helpful! She quickly found us a place to move my sister after a recent hospital stay.

Linda and Paula were great. We did not have much time to find respite care for our mom. They worked hard to find her a place in a few days. We were amazed and grateful. Linda’s follow-up was very much appreciated.

Thank you for a wonderful service. We literally could not have found a place without CarePatrol.

The staff was very knowledgeable, responsive, kind and attentive. Different providers had differing expertise and they worked together seamlessly to address the particular needs.

Paula was so kind, informative, and always responsive to questions. Her guidance and expertise greatly reduced our anxiety and helped us to make the best decision for our family members.

I cannot say enough good things about CarePatrol. My family was put in touch with CarePatrol when my father was hospitalized for dementia a year and a half ago. We started working with them to find assisted living for him, but he passed away while still in the hospital.

Fast-forward to last week. My 92-year-old mom was hospitalized, and we knew that we had to find assisted living for her before she was released. Rather than let her go to a nursing home as the hospital planned, I contacted CarePatrol…and Debbie and her team were on the case LITERALLY within minutes. They found my mother a wonderful assisted living home with caring people and friendly residents that was within my mom’s budget. They were able to get her in and settled within two days.

I can’t thank Debbie and CarePatrol enough. They are truly wonderful.

Linda was very helpful in assisting with placement of my mother. She was very knowledgeable about the prospective locations and was always on top of things.

Consistent

they were very professional and they really cared about my relative who need assisted living

The Care Patrol folks were friendly and instantly helpful, direct, and knowledgeable. The process was smooth, and I especially liked that a Care Patrol member accompanied me on a visit to a memory care facility that I was interested in for my mother.

Within about three weeks, I had moved my mother into the facility. It was a great relief.

Very grateful to Care Patrol for their caring expertise!

Efforts to find help paid off when we were advised to contact CarePatrol. They helped when it was difficult to find any other that would respond in a timely manner. There were a few small glitches along the way but everything worked out well.

Linda K was wonderful in helping us find the right place for my mom.
Kind, compassionate, caring.

I appreciated the quick response with assisted living options within mom’s price range. I also appreciated the quick availability to see & walk through the assisted living facilities.

In a time of un bearable stress for me, CarePatrol was such a source of comfort, leading me through the process of selecting the right assisted living facility for my husband. They listened carefully to my needs and the needs of my husband. They scheduled and accompanied me as we toured different facilities. They even asked questions on the tours to help me better understand what each facility had to offer. I will be forever thankful for their guidance and support.

Tara Roberts

CarePatrol cares about people and families with an emphasis on the elderly. Trying to find a Skilled Nursing Facility to fit the needs of my mom was all new to me and has not been the easiest process. I was introduced to two gems, Debbie and Linda who made the process easier. I can’t express enough how appreciative I am for these two ladies. They made themselves available during the day or outside of working hours to answers questions. I was particular and had lots of demands. They moved with a sense of urgency at every turn and Debbie and I actually met up since we formed a bond while she was helping me search for a place for my mom. Placing a loved on in a facility short or long term is never easy, but thanks to CarePatrol, I’ve met a great group of caregivers that will fit our moms needs.

Thank you CarePatrol Team for your honesty, integrity and compassion during my family’s time of need.

Much appreciation,
Stacie H.

Care Patrol is a God send to my entire family!!!! The level of knowledge, understanding and support was beyond exceptional!!!! They made the hardest decisions easier.

CarePatrol found an appropriate placement.

We felt that Laura listened to our unique situation and put in the time to find the best place for our father. Laura was an expert advocate for us, knowledgeable about the area resources, and empathic in her approach with everyone involved.

CarePatro is available 24/7. Worked to find what you need.

Very caring and concerned about the needs and financial concerns of the family.

Care Patrol representative Ms. Linda Kurlander was professional, courteous and helpful in the process in finding an assistant living community for my sister.
Thanks to Ms. Kurlander I believe I chose well in utilizing her service. I would recommend your service base on my experience.

Laura Wagner and her team did an amazing job quickly finding an assisted living facility for my Aunt when an urgent need arose. They were very thorough in assessing my Aunt’s needs, and very considerate with me about making a very difficult decision. I would highly recommend them to anyone looking for help with finding care for a elderly loved one

Linda was quick and very caring in assisting me with my search.

CarePatrol was there for me and my father every step of the way. I could not have completed the complicated process without them. They responded to emails, phone calls and text almost immediately and until 10pm at night! They knew exactly what my dad needed and within 48. hours the paperwork was completed and he was placed! Please reach out to CarePatrol and tell your friends and family when they have a loved one that needs care. I’m so grateful to Paula and Linda’s advice and guidance.

They where very helpful and familiar with the area. They also worked within our budget. The employees where very kind and understanding.